Cookie Policy

Effective Date: 24/08/2024

1. Introduction

This Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our platform, Vitral.ai (the "Site"). It details what these technologies are, why we use them, and your rights to control their use.

2. What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, smartphone, etc.) when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies.

  • Persistent Cookies: These cookies remain on your device for a set period or until you delete them.
  • Session Cookies: These cookies are temporary and are deleted from your device when your web browser is closed.

3. How We Use Cookies

We use cookies for various reasons, as detailed below. Some cookies are necessary for technical reasons to ensure our platform operates effectively, while others are used to enhance your experience by personalizing content and advertising, providing social media features, and analyzing our traffic.

Types of Cookies We Use:

  • Essential Cookies: These cookies are necessary to provide you with services available through our platform and to use some of its features, such as access to secure areas. Without these cookies, certain services cannot be provided.
  • Performance and Functionality Cookies: These cookies enhance the performance and functionality of our platform but are non-essential to its use. Without these cookies, certain functionality, such as video playback or live chat, may become unavailable.
  • Analytics and Customization Cookies: These cookies collect information in aggregate form to help us understand how our platform is being used, measure the effectiveness of our marketing campaigns, or to help us customize our platform for you. We use this data to make informed decisions on improving our services.
  • Social Media Cookies: These cookies allow you to share pages and content that you find interesting on our platform through third-party social networking and other websites. These cookies may also be used for advertising purposes by these social networks.

4. Third-Party Cookies

In addition to our own cookies, we may also use various third-party cookies to report usage statistics of the platform, deliver advertisements on and through the platform, and provide social media features. These third-party cookies are governed by the respective third-party privacy policies.

Third-Party Cookies Used on Vitral Include:

  • Google Analytics: Helps us understand how our site is used and improves the user experience.
  • Facebook Pixel: Tracks user interactions with our platform for targeted advertising and measurement.
  • Twitter Conversion Tracking: Allows us to measure the effectiveness of our Twitter advertising campaigns.

We encourage you to review the privacy policies of these third-party providers to understand how they manage your data:

5. Your Choices Regarding Cookies

You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences by clicking on the appropriate opt-out links provided within this policy or by adjusting your browser settings.

Managing Cookies Through Your Browser:

  • Most web browsers allow you to control cookies through your settings preferences. If you choose to reject cookies, you may still use our platform, but your access to some functionality and areas of our platform may be restricted
  • Opt-Out Links: Specific third-party services we use may provide their own opt-out mechanisms.

To learn more about how to manage or delete cookies, visit the help pages of your browser. For more detailed information about cookies and how to manage them, you can visit www.aboutcookies.org.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our platform or through other appropriate communication channels.

Feature Updates:

As Vitral continues to evolve, this Cookie Policy may be updated to reflect new features or changes in cookie usage. We encourage you to revisit this policy regularly to stay informed about our use of cookies and related technologies.

7. Contact Us

If you have any questions about our use of cookies or other technologies, please contact us through our Support Section.